ISO 9001 Registered Firm

HEL Ltd was founded by the present management to provide a high quality design, development and production service of instruments and services for process development and safety, related to the chemical industry.

The organisation has established a reputation throughout the world, undertaking contracts for numerous chemical and pharmaceutical industries. The Organisations' success was, and remains, attributable to a firm commitment to quality.

Quality Policy

HEL Ltd aims to provide defect free services and equipment to its customers on time and within budget. These are designed to help our customers to work safely and efficiently.

The organisation operates a Quality Management System that has gained BS EN ISO 9001: 2000 certification, including aspects specific to the design, development and production service of instruments and services for process development & safety, related to the chemical industry.

The management is committed to:

1. Develop and improve the Quality Management System

2. Continually improve the effectiveness of the Quality Management System

3. The enhancement of customer satisfaction

The management has a continuing commitment to:

1. Ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction

2. Communicate throughout the Organisation the importance of meeting customer needs and legal requirements

3. Establish the Quality Policy and its objectives

4. Conduct Management Reviews of the effectiveness of the implementation of the Quality Management System

5. Ensure the availability of resources

In addition to all English and EEC commercial legislation and regulations the Organisation complies with all legislation and regulations specifically related to its business activities.

The organisation constantly monitors its quality performance and implements improvements when appropriate.

This Quality Policy is regularly reviewed in order ensure its continuing suitability.